1. Introduction

BIP Software, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mybip.org and use our software BIP Bulk Image Processor Software (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Download or use our software
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (for paid services)
• Professional information (company name, job title)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our Service, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Software usage patterns and performance data
• Log files and crash reports
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process transactions and billing
• Improve and personalize user experience
• Send administrative information and updates
• Provide customer support
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests from public authorities.

4.4 Consent

We may share information for any other purpose with your consent.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal information
• Request a copy of your data in a portable format

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account information

7.3 Deletion

• Request deletion of your personal information (subject to certain exceptions)

7.4 Restriction and Objection

• Restrict processing of your information
• Object to processing for certain purposes

7.5 Marketing Communications

• Opt out of marketing emails by clicking the unsubscribe link
• Adjust notification preferences in your account settings

To exercise these rights, please contact us at bip-support@mybip.org

8. International Data Transfers

If you are located outside the United States of America, please note that your information may be transferred to and processed in the United States of America where our servers are located. We implement appropriate safeguards to protect your information during international transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

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